FAQs

How do I update my payment method?

Log into your account at warriorhockeyclub.com, then:

1. Go to ‘Account’
2. Click ‘Billing’ on the left-hand menu
3. From the Billing page, you can update or remove your payment methods and view your payment history

🔗 Step-by-step guide

How do I view my registration and payment history?

1. Log into your account on warriorhockeyclub.com
2. Navigate to ‘Account’
3. Select your player’s profile (click the small box icon under their name/photo)
4. Scroll to ‘Registration History’
5. Click ‘View Details’ next to the registration you wish to review

How do I update payment information for a current registration?

1. Log into your account
2. Go to ‘Account’ → Player Profile
3. Scroll to ‘Registration History’, then click ‘View Details’
4. In the Payment Method section, click ‘Edit’ (if visible)
5. Enter the new card info and select the payments you'd like to update

🔗 Full walkthrough here

What if my player doesn't make a travel team?

If your player is not selected for a travel team, your registration fee (minus a $100 Association Fee) will automatically transfer to the Arapahoe Rec (CRHL) program. All players are guaranteed placement on a CRHL team, which begins after travel tryouts.

Can siblings or friends be placed on the same team?

While we understand the desire to keep siblings or friends together, special requests for team placement are not accepted to ensure fairness and the integrity of our evaluation process.

Each player is evaluated individually. If siblings are eligible for the same level, efforts will be made to accommodate them only if it aligns with roster needs and development goals.

Is my player expected to travel?

Yes. Participation in in-state tournaments, league games, and team events is expected. Travel tournaments provide valuable development opportunities and foster team camaraderie. Players are also expected to attend off-ice events, team meetings, and other team-related functions throughout the season.

Can my player miss tryouts due to vacation?

Tryout attendance is required. Players who miss tryouts for personal reasons such as vacation will not be placed on a team.

Injury-related absences may be considered based on prior placement and coach evaluation, but placement is not guaranteed.

Is a payment plan available for the deposit?

Yes. Depending on your registration date, a payment plan option may be available for both the deposit and remaining balance. Payment deadlines can be found on the main registration page. Please review them to ensure eligibility.

Can we attend tryouts and decide afterward?

No. You must commit to the program before tryouts by registering and submitting payment.

Arapahoe Hockey has a strict NO REFUND policy, so please ensure your commitment before registering.

What if I’m unhappy with the team my player is placed on?

Team placement is final and based on evaluation results.

We do not offer refunds or team changes once rosters are posted. Every team offers valuable growth opportunities, and we encourage players to embrace the challenge.

What does the tryout process involve?

1. Registration & Payment – required before tryouts begin
2. On-Ice Evaluations – drills, scrimmages, and skills assessments
3. Evaluation Staff Review – assessments based on performance, hockey IQ, effort, and attitude
4. Team Placement – balanced rosters formed based on evaluations
5. Notification – families will be contacted with team placement details and next steps

📌 Attendance at all tryout sessions is critical for accurate placement.